Shipping Policy for FSI@home Logo


FSIatHome offers FREE GROUND SHIPPING on orders of $39 or more that can ship via FSIoffice Delivery vehicles or Standard FedEx Ground. For anything under $39, there is a flat rate of $9.99. Standard delivery is 1-3 business days after order placement.


Standard Items: Standard items are considered office supplies, business products or any item that can ship via FedEx, UPS or USPS.


Items that are EXCLUDED from this include (but may not be limited to) heavy or oversized items. This would include most furniture items.


Freight Items: Freight items are considered furniture, over-sized items (i.e. chair mats, dry erase boards & file cabinets), heavy weight items or any item that is labeled with the freight shipping icon.


Common carrier/freight delivery is considered "dock-to-dock." This does not include inside delivery or lift gate service. So if you do not have a loading dock and/or require inside delivery, additional charges will apply. Please contact us prior to placing your order so we can make arrangements if you are not able to help unload or need assistance bringing items into the threshold of your commercial building. To avoid any unexpected charges, please let us know if you need inside delivery or tailgate service before placing your order. If at the time of delivery you request inside delivery or use tailgate service that was not paid for on your order prior to shipment, we will charge your credit card for any additional charge from the freight carrier. Per freight company policy, residential or limited access freight deliveries will have an additional charge set by the carrier.


Shipment Tracking: Please give us a call (800) 532-0335, ext. 3204 or email at with your order number.


Sales Tax Collection: FSIatHome collects all applicable state and local sales taxes due.


All Other Official Shipping Policies:



Customer Service:


Please give us a call (800) 532-0335, ext. 3204 or email at with your any questions you may have. We are happy to help you!


This policy is for the FSIatHome site only and does not apply to the FSIoffice Business site.

Delivering Solutions for Over 50 Years!