Returns Policy
FSIoffice appreciates the opportunity to provide quality products to you. Please be aware that each return costs both your company and FSIoffice a minimum of $30.00 to process. Please evaluate this, in the event a product needs to be returned, follow our return policy as stated:
- All merchandise returned must be in the original carton with all packing intact, unmarked, and in new resalable condition.
- All merchandise must be returned within 21 days of the invoice date to avoid a restock penalty.
- Defective merchandise must be returned within 21 days of the invoice date.
- Special order merchandise including furniture is not subject to return except in case of error by FSIoffice.
- Shortages must be reported within 10 days of the invoice date
- Damaged merchandise should be refused.
- Concealed damaged merchandise should be reported immediately.
Warranty
The manufacturer's standard warranty shall apply. FSIoffice guarantees items offered to be free from any and all defects in material, packaging, and workmanship and agrees to replace defective items promptly.